Warranty
Feirui Amusement Equipment Co., Ltd. is your premier partner in launching and sustaining a successful indoor playground venture. We understand the dynamic nature of the amusement industry, and our products are designed not only to meet but exceed international safety and quality standards. Our commitment to excellence ensures that every playground we equip is a beacon of fun, safety, and durability.
Comprehensive 18-Month Warranty
We stand confidently behind our products with an 18-month limited warranty that covers structural failures due to materials or workmanship defects. Our warranty commences once the playground is installed by our professional crews and spans all parts made from robust materials like galvanized steel, cast aluminum, and durable plastics. We also cover soft play products and electronic components, ensuring your investment is protected from the day of installation to the last day of the warranty period.
Warranty and Customer Commitment
Our warranty is straightforward and fosters a transparent relationship with our clients. It remains valid under conditions that ensure the products are used as intended — from proper unloading and installation to regular maintenance according to our guidelines. This comprehensive coverage reflects our dedication to providing products that last and support your business’s growth.
Exclusions and Support
While our warranty is extensive, it does not cover normal wear and tear or damage from environmental factors and improper use. However, we believe in supporting our clients beyond the sale, offering guidance and assistance through maintenance challenges. Our team is just a call or email away, ready to help you manage and maintain your playground to keep it in peak condition.
Beyond the Warranty
At Feirui Amusement Equipment Co., Ltd., our relationship with clients doesn't end with the sale. We provide continuous support that includes spare parts with every playground, ensuring that you can maintain and enjoy uninterrupted service. For parts not in stock, we cover shipping costs to minimize downtime and maintain the play area's appeal and safety.
Customized Solutions
Every location is unique, which is why we offer customized playground designs tailored to your specific needs. Whether you are setting up a new playground or upgrading an existing one, our team collaborates closely with you to create a play area that resonates with your vision and the children’s imagination.
Our Promise
Choosing Feirui Amusement Equipment Co., Ltd. means selecting a partner dedicated to your success. We provide more than just playground equipment; we deliver peace of mind with every product, backed by a warranty and support system designed to ensure your playground thrives. Trust us to equip your business with the tools it needs to succeed today and grow tomorrow.
Ready to Start?
Embark on your journey to creating an unforgettable play experience with Feirui Amusement Equipment Co., Ltd. Contact us today to discuss your needs and see how our products, warranty, and unmatched customer service can bring your playground project to life.
